Complete Feature Overview

The Invisible Advantage
for PMS Providers

Everything you need to connect your Property Management System to the world's leading booking platforms — while keeping your brand front and center.

99.9%
Uptime SLA
<100ms
API response
68+
OTA Partners

API response time measures the response from Channex, not delivery to an OTA. Channel processing and delivery times vary.

What Channex doesn’t support yet

OTA listing creation

Channex cannot currently create listings on OTAs. Create your listings directly on the OTA, then connect them to Channex.

Listing content

Channex cannot currently update listing content such as images, facilities and amenities on OTAs. Manage that content directly in each OTA's extranet.

Reservation changes

A PMS generally cannot change dates or cancel an OTA reservation through Channex. Guests usually make those changes through the OTA where they booked, and Channex delivers the updates to your PMS. Some channel-specific actions are available, such as reporting a no-show to Booking.com.

Channel differences

A supported channel does not necessarily support every pricing option, restriction, messaging or review feature. Check the channel-specific documentation before implementing a workflow.

Listing creation and content management are planned for Booking.com and Airbnb only in 2027. This is a roadmap target, not a guaranteed release date.

Plan your first connection

Build in hours with AI

AI-assisted developers can build a working integration in hours. Going live also requires testing, Channex certification and OTA account authorization.

Revenue Growth

Increase bookings through expanded distribution

Reduced Complexity

We handle OTA integrations, you focus on PMS

Core Capabilities

Powerful Features Built for Scale

The foundation of our channel manager API designed specifically for PMS providers.

Your Brand

White Label Channel Manager

Seamlessly integrates into PMS platforms with your brand, your experience — Channex stays invisible. Fast to implement via API or iFrame widget.

API + Webhooks

Real-Time OTA Connectivity

Send availability, rates and restrictions; receive reservations, modifications and cancellations.

Developer First

Powerful API for Developers

Fully documented REST API built for fast, scalable integrations with modern authentication, API keys, and granular access control.

99.9% Uptime

High Reliability & Speed

Built with performance in mind featuring low-latency updates to OTAs and scales seamlessly with your PMS growth.

Enterprise Ready

Multi-Property & Group Support

Manage multiple properties from a single integration. Scalable for PMS systems with enterprise hotel groups.

Complete Visibility

Full Logs for OTA and PMS

See all logs of what was sent to each channel and what the PMS sent to Channex. Find which API call changed availability or prices easily.

Advanced Options

Advanced Integrations

Optional add-ons to extend your PMS capabilities even further.

Optional Add-on

Payment Gateway API

Charge cards without PCI burden. Supports Stripe & other gateways with simple unified API for payments and refunds.

Optional

Marketplace & App Integrations

Connect to third-party apps (Pricelabs, Room Price Genie etc.) Future-ready for AI integrations & automation tools.

Enterprise Grade

Security & Compliance

Enterprise-grade security and compliance built into every integration.

GDPR Compliant

Secure data handling with full control over access to customer data.

Activity Logs & Audit Trail

Track all API activity for troubleshooting and compliance with transparent data flow.

Developer Experience

Developer-Friendly Tools

Everything developers need to integrate quickly and efficiently.

SDKs & Sample Code

Easy to get started with comprehensive documentation

Sandbox Environment

Test before going live with full API access

Webhooks & Automation Support

Connect to Zapier, Make, or your custom workflows

Global Reach

Global Distribution

Trusted by PMS providers worldwide with regional OTA support across Asia, Europe, and Americas.

Certified OTA Partners

Booking.com
Expedia
Airbnb
Agoda
Hotels.com
Trip.com

And 62 more regional and niche booking platforms

How Channex Compares

See how Channex stacks up against other channel manager solutions

Ready to Get Started?

Join hundreds of PMS providers who trust Channex to power their OTA connectivity and drive revenue growth.

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