STAAH SU vs Channex: Channel Manager Comparison for PMS Providers (2026)
Detailed comparison of STAAH SU and Channex channel managers. Compare pricing, API integration, OTA connections, and features to find the best fit for your PMS.
Look, STAAH SU has been around longer than us. They've got more OTA connections—especially the smaller regional ones.
When we mention this to PMS companies, most of them say the same thing: "That's fine. We really only care about the big OTAs anyway."
Fair enough. So let's compare what actually matters.
Quick Comparison
| Feature | STAAH SU | Channex |
|---|---|---|
| OTA Connections | 100+ (regional focus) | 50+ (major OTAs) |
| Pricing Model | Per room/hotel size | Low per-property fee |
| Target Audience | Hotels + PMS | PMS providers only |
| API Type | Legacy SOAP/REST | Modern REST + Webhooks |
| Integration Time | 2-3 months | 2-4 weeks |
| White-Label | Limited | Full white-label |
| Uptime SLA | Not published | 99.9% |
The stuff people actually ask about
So you don't have 100+ OTAs?
Nope. And that's on purpose. About 90% of bookings come from five channels: Booking.com, Expedia, Airbnb, Agoda, and Trip.com. We focus on keeping those rock-solid and certifying updates quickly. Less clutter, more reliability.
How does pricing work?
STAAH SU usually charges based on room count or hotel size. We charge a low flat fee per property. That's it. No tiers, no usage calculations, no calling sales to change your plan.
Do you sell directly to hotels?
No. We only work with PMS companies. We don't market to hotels, and we'll never compete with your customers. You control the relationship.
How long does integration take?
We use modern REST APIs and webhooks. Most PMS companies go live in a few weeks instead of months. Full docs, test sandbox, no hand-holding required.
Is it just channel management?
Mostly, but we've got a couple other things if you need them:
- Payment Gateway – PCI-compliant pass-through to Stripe and others
- RatePanda (launching H1 2026) – AI-based daily pricing
Same API, add them whenever.
Other questions we get
What about regional OTAs?
We add them based on what partners actually need. If a channel matters to your hotels, let us know and we'll bump it up the list.
Is migration a pain?
Usually takes about 2 weeks with our migration toolkit. We'll help you through it.
Can we test it first?
Yeah, sandbox is free. Use it as long as you need.
What's support like?
99.9% uptime. Real developers on email and Slack. No ticket queues.
Why some PMS companies pick us
Modern API
- REST instead of SOAP
- Webhooks for real-time updates
- Actual documentation with examples
- Slack channel with other devs
Simple pricing
- No hidden fees
- Costs don't balloon as you grow
- No contracts
- Low per-property pricing
Actually white-label
- Your brand everywhere
- No "Powered by" badges
- Custom domains
- You own the customer relationship
We're not your competitor
- We don't sell to hotels
- No hotel marketing from us
- Your market stays yours
Want to dig deeper?
We can walk you through migration timeline, costs, and how the API works for your specific setup.
Or just email: support@channex.io