Frequently Asked Questions

I am a Hotel, how can I sign up for Channex?
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We don´t sell direct to hotels at this time. Please look at our integration page with list of Property Management Systems we work with.
Can I cancel anytime?
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Yes you can, all our contracts have flexible terms inside.
Can I use Channex without a PMS?
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You need a Property Management system to use Channex.
Is Channex PCI Compliant or Certified?
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Yes. Channex is certified PCI DSS Level 1 compliant. This means all your data and customer information is ultra secure. You can view our certificate from the link at the bottom of the page.
I am an OTA, can I connect?
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Yes, You can connect to us without fuss or fees. Please get in touch.
Why work with Channex?
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We are the new way of working with connectivity. Gone are the days of expensive channel managers that need a lot of human support. The future is a great API and low cost and maintenance.
I am a hotel and my PMS provider uses Channex, can I ask Channex for support directly?
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No, all support must go via your Property Management Software.

Still need help?


Read additional information about our API here

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