Frequently Asked Questions
I am a Hotel, how can I sign up for Channex?
We don´t sell direct to hotels at this time. Please look at our integration page with list of Property Management Systems we work with.
Can I cancel anytime?
Yes you can, all our contracts have flexible terms inside.
Can I use Channex without a PMS?
You need a Property Management system to use Channex.
Is Channex PCI Compliant or Certified?
Yes. Channex is certified PCI DSS Level 1 compliant. This means all your data and customer information is ultra secure. You can view our certificate from the link at the bottom of the page.
I am an OTA, can I connect?
Yes, You can connect to us without fuss or fees. Please get in touch.
Why work with Channex?
We are the new way of working with connectivity. Gone are the days of expensive channel managers that need a lot of human support. The future is a great API and low cost and maintenance.
I am a hotel and my PMS provider uses Channex, can I ask Channex for support directly?
No, all support must go via your Property Management Software.
Still need help?
